Say hello to the people that know!

Our team’s number one priority is providing our patients expert care and support, while delivering excellence in customer service. This is what sets our pharmacies apart and why patients remain loyal.

Our team’s dedication and patient centric care has been acknowledged in winning the Retail Excellence award both in 2021 and 2020 at the InBUSINESS Recognition Awards with Chambers Ireland. This is the third time in four years that LloydsPharmacy has been
recognised with this award. LloydsPharmacy are delighted to have also jumped 41 places to
secure the number five position in the 2021 CXi Annual Customer Experience survey for 202 conducted by Amarach. This achievement reaffirms how LloydsPharmacy teams have played a pivotal role in driving up Customer Experience and Retail
Excellence through making customer service a strategic focus, investing in training, digitalisation, introducing new initiatives and services to provide enhanced patient care and customer service.

Services designed with our patients in mind!

We offer a range of services across our 89 pharmacies including flu vaccination, medicine management packs, blood pressure checks, BMI monitoring, emergency contraception, skin analysis, express prescription service, and smoking cessation. One-to-one private consultations are available with our pharmacists, or with the highly trained health coaches or skin consultants.

Being part of the local community, it’s important to us that our patients and their families remain safe. This is why all our pharmacies have a defibrillator and our teams have been trained in CPR.

So, if you or your family need support, advice, medication, or someone to discuss your health needs with, just pop in to the nearest LloydsPharmacy and “Say hello to the people that know”.

Information at your fingertips

Our online store also offers a range of our best selling and most popular medicines, skincare, vitamins, Personal care products and personal care products and offers speedy home delivery or Free Click and Collect in the pharmacy of your choice.

We also have lots of advice in our health hub.

With over 15,000 hours of annual training each year, we pride ourselves on our ability to offer patients expert care, support and tailored recommendations for all their health and wellbeing needs, including pain management, skin care, women’s health, vitamins, children’s health, and more. Our pharmacists provide optimal management of medication for all matters including chronic illnesses such as diabetes, asthma, high cholesterol and high blood pressure. So next
time you are passing by pop in and say hello to the people that know!

Our Vision

Our vision is to improve care in every setting — one product, one partner, one patient at a time.

Our Mission

Our mission is to make better care possible.

Our Company Values

 

That’s why we look toward our ICARE shared principles as a unifying set of values to guide us in our mission. Our company-wide values are the foundation of McKesson’s reputation as a trusted organization that goes the extra mile to advance our customers’ success.

  • Integrity

We make decisions, both big and small, with a focus on what is ethically right. Above all, we are committed to the greater good—for our company, our customers and the health care industry.

  • Customer-First

Our commitment to our customers sets us apart. We hear time and again from our customers that they choose McKesson for our follow-through and customer-focused service. Our customers are at the center of everything we do, and our success comes from their success. They benefit from McKesson’s customized approach to their business and our ability to help them stay ahead of the changing health care landscape.

  • Accountability

We make personal commitments—to our customers, vendors, our colleagues. We hold ourselves accountable for keeping those promises. We take individual responsibility for the decisions we make to get results for our customers. We build trust with our customers by delivering on our promises. We all own accountability for McKesson.

  • Respect

Our people treat each other, our customers and our vendors with dignity, consideration, open-mindedness and respect. By valuing diverse styles and skills, recognizing each individual’s contribution, and staying open to each other’s perspectives, McKesson cultivates an environment of innovation and collaboration—which pays off in the way we solve problems for our customers.

  • Excellence

Our journey to excellence never ends—we always aim higher for our customers and partners. We take action with success in mind and focus on results, constantly finding new ways to innovate and improve, and we rigorously measure our progress. When customers choose McKesson, they’re choosing an industry leader who will work tirelessly to achieve excellence in quality, safety and efficiency—for the better health of our customers and the entire health care industry.

Charity Partner

In September 2020 we teamed up with Aware as our new charity partner.

Aware is a non-profit organisation providing support, education and information around depression, bipolar disorder and related mood conditions. More than 450,000 people in Ireland experience depression (1 in 10) at any one time but many hide their condition and never get help. The support provided by Aware to those experiencing mental health difficulties is essential, and in these challenging times the demand for that support is higher than ever.

Find out more

LloydsPharmacy Ukraine Emergency Fund

LloydsPharmacy are showing our support for Ukraine in the best and most immediate way possible. The key advice from charity organisations is that monetary donations are the most appropriate means of supporting the humanitarian efforts on the ground in Ukraine.

Therefore, we will show our solidarity with the people of Ukraine by making a cash donation to the Irish Red Cross and welcome our employees and customers to join us in supporting by donating also. All donations will go directly to the Irish Red Cross Ukraine Crisis Appeal.

How you can donate?

You can make donations using this link iDonate.ie| Support Ukraine Emergency Fund that will also go directly to the Irish Red Cross – Ukraine Crisis Appeal.

Awards and Recognition

Irelands award winning Pharmacy Chain 

We have achieved several successes since we were established in 2001, which we are proud to celebrate. Some of the most prestigious awards for our people practices and colleague excellence we have been shortlisted for or have won are outlined below.

  • 2021: Winner – Retail Excellence Award at the InBUSINESS
    Recognition Awards
  • 2020: Winner - Retail Excellence Award at the InBUSINESS
    Recognition Awards
  • 2020: Winner - Excellence in Public Sector Charity Support Award
  • 2019: Finalist - CX Impact in Retail at the CX Awards
  • 2019: Finalist – Business development, Heart Health Hubs at the IPN Awards
  • 2018: Winner - Retail Excellence Award at the InBUSINESS Recognition Awards
  • 2018: Winner - GSK Self Care Award at the IPN Awards (Castletroy Team Limerick)
  • 2018: Finalist - Innovation and Service Development award at the IPN Awards
  • 2018: Finalist - Young Pharmacist of the Year at the IPN Awards
    2018: Finalist - Superintendent Pharmacist of the Year at the IPN Awards
  • 2017: Finalist - Pharmacist Led Team at the Clanwilliam Pharmacy Awards
  • 2017: Finalist - Young Pharmacist at the Clanwilliam Pharmacy Awards
  • 2015: Winner -'Best in Retail Excellence' Award at the InBusiness Editor's Choice Awards
  • 2014: Winner - OTC Retailer of the Year (LloydsPharmacy William Street) at the IPN Awards
  • 2014: Shortlisted - Brand Campaign Award at the All Ireland Marketing Awards
  • 2014: Winner - Highly Commended Award at The Health & Safety Awards
  • 2014: Bronze - Best Sports, Health & Fitness Category at The Appys (LloydsPharmacy’s MyMed App)