We're Changing Our Name
This is an amazing time for us all at LloydsPharmacy as we embark on an exciting journey of growth.
We are delighted to announce that we are changing our name to McCabes Pharmacy. This transformation marks a significant milestone for us, as we unite to create a network of 112 pharmacies, solidifying our position as the largest and most patient-centric community pharmacy chain in Ireland.
We believe that by combining our strengths, we can create a stronger, more resilient pharmacy network that puts patients at the heart of everything we do. Our goal is to continue providing exceptional care and to enhance our offerings to meet our patients ever evolving healthcare needs.
While the name on the outside of our pharmacies will be changing, the essence of what makes us special will remain the same. Our dedicated pharmacy teams will continue to provide the friendly faces, expert advice, and great value you have come to expect. We are proud of the relationships we have built with our customers and are committed to maintaining the trust and confidence you place in us.
Our commitment to your health and well-being remains our top priority. We are eager to continue serving you with the same high standards of care and service that you know and trust.
As McCabes Pharmacy, we will continue to offer best-in-class in-store services, such as blood pressure checks, vaccinations, emergency contraception, supports to quit smoking, DigiScript, and many more. Our expanded network will enable us to offer even more comprehensive and convenient healthcare solutions, making it easier for you to manage your health.
McCabes Pharmacy, originally a family owned and operated business, was founded in 1981. The business has since grown from 32 pharmacies employing 436 colleagues to over 112 pharmacies and over 1400 employees with the rebranding of LloydsPharmacy to McCabes Pharmacy. The business is led by Sharon McCabe, as CEO, since 1999. McCabes is committed to the communities it serves and is dedicated to delivering best in class community pharmacy care and customer experience to the Irish public.
Our teams are excited about this new chapter and look forward to sharing it with you. Your support and loyalty are invaluable to us, and we are pleased to continue our journey with you under the new name of McCabes Pharmacy.
Drop by your local pharmacy to say hello to the people you know.
FAQs
-
Q: Why is LloydsPharmacy changing its name?
A: We are excited to announce that we are changing our name to McCabes Pharmacy. This change marks a significant milestone as we unite to form a network of 110 pharmacies nationwide, making us the largest and most patient-centric community pharmacy chain in Ireland. Our goal is to enhance our offerings and continue providing exceptional care to meet our patients' evolving healthcare needs, all under the much loved brand of McCabes Pharmacy.
Q: When will the name change take effect?
A: The rebranding process is already underway. You will begin to see the new McCabes Pharmacy name on our stores and materials over the coming months. The name on the outside of the pharmacy will be changing, but the friendly faces, expert advice and great value in store won’t be, so call in and say hello to the people you know.
Q: Will there be any changes to the services offered?
A: No, the services you rely on will remain the same. We will continue to offer in-store services and expert advice such as; prescription services, health screening, health consultations, emergency contraception and vaccinations as well as our quick and convenient online prescription service, DigiScript. Our expanded network will enable us to provide even more comprehensive and convenient healthcare solutions.
Q: Will my local LloydsPharmacy store remain open?
A: Yes, all existing LloydsPharmacy locations will remain open and will transition to the McCabes Pharmacy brand. The staff and services you know and trust will remain the same. You can find your local store using our Store Locator.
Q: Will there be any changes to the staff at my local pharmacy?
A: No, the dedicated pharmacy teams you know will continue to provide the friendly faces, expert advice, and great value you have come to expect. Our commitment to maintaining the trust and confidence you place in us remains unchanged.
Q: Will my prescriptions or medication orders be affected by the rebrand?
A: No, your prescriptions and medication orders will not be affected. Everything will continue as usual, and you will receive the same high standard of care and service.
Q: What is happening to the LloydsPharmacy website?
A: The LloydsPharmacy website will remain fully operational, and you can continue to use it as usual.
Q: Can I still place orders on the LloydsPharmacy website?
A: Yes, you can continue to place orders on the LloydsPharmacy website without any disruption to orders.
Q: Will there be any changes to the delivery services or times?
A: No, our delivery services and times will remain the same. You can continue to expect the same reliable and timely delivery service.
Q: What happens to Delivery to Local Store orders placed on the LloydsPharmacy website?
A: There will be no change. If you place an order on the LloydsPharmacy website and the store has transitioned to McCabes Pharmacy by the time you collect, you can still pick up your order as usual. Simply go to the same location and provide your order details as you normally would.
Q: What happens to DigiScript orders?
A: Your DigiScript orders will not be affected by the rebranding. If you place an order on the LloydsPharmacy website and the store has transitioned to McCabes Pharmacy by the time you collect, you can still pick up your order as usual. The pharmacy team, now under the McCabes name, will have your DigiScript order ready for you. Simply go to the same location and provide your order details as you normally would.
Q: What happens to my appointment bookings?
A: Appointment bookings will not be affected by the rebranding. Your appointment details will remain the same, and you will receive the same high standard of care and service. If your local pharmacy has rebranded to McCabes Pharmacy by the time of your appointment, simply go to the same location. Your appointment information will be seamlessly transferred, and our team will be ready to assist you.
For any concerns or confirmation regarding your appointment, feel free to contact your local pharmacy directly.Q: Can I still use the LloydsPharmacy app?
A: Yes, the LloydsPharmacy app will remain fully functional.
Q: Will store opening hours be changing?
A: No, our store opening hours will remain the same even after the rebranding to McCabes Pharmacy. Our store opening hours can be found here.
Q: Who can I contact if I have more questions about the rebrand?
A: If you have any additional questions or concerns, please contact our customer support team or your local pharmacy team. They will be more than happy to assist you with any inquiries related to the transition.
Q: Will there be any changes to the refund policy?
A: No, there will be no changes to the refund policy. Refunds will be handled the same way as before, whether you are dealing with a LloydsPharmacy or a McCabes Pharmacy store.
Q: Will there be any downtime during the transition?
A: We aim to make the transition as smooth as possible with no downtime. If there are any planned interruptions, we will notify you in advance.
Q: How will this rebrand benefit customers?
A: The rebrand to McCabes Pharmacy allows us to combine our strengths and create a stronger, more resilient pharmacy network. This means better healthcare solutions, more comprehensive services, and enhanced convenience for you, our valued customers.
Thank you for your continued support and loyalty. We are excited to continue serving you under the new name of McCabes Pharmacy and look forward to this new chapter together. Drop by your local pharmacy to say hello to the people you know and trust.