LloydsPharmacy Colleague Catch Up with Sarah Healy

We talk to Sarah Healy, Pharmacy Claims Technician at LloydsPharmacy to learn more about her experiences as a member of the team for the last 3 1/2 years.

How long have you worked in LloydsPharmacy?

I’ve been working with LloydsPharmacy for 3 ½ years.

What’s your role?

LloydsPharmacy have around 93 Pharmacy’s and my role as Pharmacy Claims Technician involves monitoring the claims submitted by the pharmacies to the (PCRS)HSE.

What do you like about working in LloydsPharmacy?

My experience from working with LloydsPharmacy is that there is a great sense of community that is hard to find anywhere else. Stores and employees are always willing to help each other out, which can be difficult in the current climate.

Why did you choose Pharmacy?

I always had an interest in healthcare and a pharmacy is one of the most central aspects of health in a community. It is a very important part of some people’s lives. It is also great to get out and meet different people every day.

Why choose LloydsPharmacy over other pharmacies?

I decided to work for LloydsPharmacy as I knew I would gain great experience. It takes a lot of hard work and determination, but I did see an opportunity to progress.

What areas of Pharmacy interest you?

The area of pharmacy that would interest me the most would be pharmaceutical economics and the cost effectiveness of drugs. It is not necessarily an area I would work in, but it does directly affect community pharmacies.

If you could do something different what would it be?

I would like to see the role of a Pharmacy Technician more recognised as a career. It has developed into an occupation of its own and requires a very specific skillset.

What do you love about being a Technician/a Pharmacist in LloydsPharmacy?

Getting out and meeting different people every day. I also enjoy trying to improve efficiencies to free up more time for pharmacies to concentrate on other more important tasks.

What has LloydsPharmacy changed about you as an employee?

I think I have become more adaptable to change. I have also become more open minded. People visiting pharmacies are often very unwell and you need to look at things from their perspective. I have also gained a huge amount of knowledge around the business. It makes you look at the wider picture and at how many different stakeholders are involved in delivering medication to the patient.  

What excites you about your role?

My role is relatively new, it is challenging at times but is also very rewarding to see changes for the better.